User+Account+Management

=User Account Management=


 * **How to locate a teacher/student user name or password**
 * Step-by-Step directions on how to search for an individual user: [[file:School Site Manager - Search for User.pdf]]
 * To search an entire school: from the Manager page, click on Manage Users and Accounts>Districts and Schools. From there you will be given a list of all of the schools in your area. Click on the Roster button next to the school you are interested in. This will give you all of the user names and passwords for both students and staff at that school
 * **IMPORTANT**: For security reasons, never release a user name or password over the phone or to an otherwise unknown person. If corresponding via email, only use the email address on record in Renzulli Learning to communicate log on information with the individual.


 * **What is an "authorized" teacher?**
 * An "authorized" teacher has the capability of doing two tasks an unauthorized teacher cannot:
 * First, an "authorized" teacher has the ability to self-select their class roster from a list of registered students in their school. Directions on how to do this can be found [|here.]
 * Second, an "authorized" teacher has the capacity to [|Mass Register] students to his/her class. This is particularly helpful when a teacher is working with younger (K-2) learners. See more about Mass Registering students on the School Account Management page.


 * **How do I "authorize" a teacher?**
 * Teachers can be authorized by a School Site Manager, a Principal or a District Manager (who has access to specific staff status information for a particular school)
 * Authorizing legitimate teacher accounts is simple. Please click [|here] for step-by-step directions. Note that it is important that the teacher listings be reviewed with a close eye to the corresponding email address. It doesn't happen often, but especially with Middle School populations, students have been known to create "fake" teacher accounts so that they can communicate at will with their "students". Clues to a false account would be a non-BOE email address, an email address URL that suggests a younger person's identity, and mis-spellings in the teacher's registered user name and password.
 * School Site Managers should be encouraged to authorize all new teacher accounts directly after any PD redelivery.
 * NOTE: School Site Managers who encounter teacher accounts for staff members no longer at the school should be encouraged to "graduate" these teachers out of the system. This allows RLS to re-instate a teacher's account in an intact state at a new school that subscribes to Renzulli. Duplicate teacher accounts, however, should be reviewed for activity status and the most dormant account needs to be deleted.


 * **How to change a Student Profiler**
 * Renzulli offers three separate Student Profilers for various users in the system. K-4 students are automatically defaulted to the EZ-Read Profile which is more graphically integrated (smiley faces) for a beginning reader. Grades 5-12 default to the Standard Profiler which is a text-based "bubble" answer format. There is also a Spanish profiler that is offered in the Standard Profiler format.
 * Students are able to change their Profiler default by following these [|directions.]
 * Teachers can also do this for their students by logging in, going to My Students, and double clicking the name of the student they wish to change. From the drop down menu presented, a teacher can select the appropriate Profiler for his/her student.

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