Communicating+with+McDermott+James


 * Creating a Positive Climate for Jim**
 * Direct more attention to getting results than discussing emotions
 * Accept his need for variety and change
 * Assist him by following up on details


 * How to Communicate with Jim**
 * Jim tends to prefer direct, to the point communications without a lot of time spent on social chatter
 * Tends to practice selective perception, only hearing and/or remembering that with which he agrees
 * Consider checking at end of discussion to make sure everything was heard, and stored in memory, by asking him to repeat what he heard


 * How to Compliment Jim**
 * Use brief, direct factual statements
 * Compliment his ability to take risks, to set precedents
 * Recognize the unique or innovative nature of his thoughts, ideas and/or actions


 * How to Provide Feedback to Jim**
 * Keep feedback factual, neutral and nonjudgemental
 * Reduce his defensiveness by focusing solely on actions and consequences
 * Continue to validate his worth as a person separate from the desired changes in his behavior


 * How to deal with Jim in Conflict**
 * Accept that the only workable, win/win solution may be to agree to disagree
 * Resist any impulse to retaliate with blaming, attacking or sarcastic comments
 * Reduce your defensiveness when attacked and acknowledge any error on your part